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Terms

Order terms

A plain-language overview of how custom requests, approvals, pickup, shipping, and customer-provided artwork are handled.

Custom orders and quotes

Quotes are based on the information available at the time of review, including size, detail, quantity, timeline, and delivery needs. If the project scope changes, pricing or timing may change before work begins.

Approval before work begins

For custom work, we may ask you to confirm details such as spelling, dates, colors, layout direction, quantity, pickup, shipping, or event timing. Beard3D Creations is not responsible for errors in customer-approved names, dates, wording, or files.

Payments

Some custom orders may require payment or a deposit before work begins. Payment timing, accepted payment methods, and any deposit terms will be confirmed directly with you during the order process.

Customer-provided content

When you send names, photos, logos, artwork, files, or inspiration, you confirm that you have the right to use them for the requested project. We may decline requests that involve content we cannot reasonably reproduce or that appears unlawful, misleading, hateful, or infringing.

Handmade and custom variation

Custom pieces may have small natural variations in color, finish, placement, texture, or appearance. We do our best to represent work clearly, but custom items are not mass-produced goods.

Cancellations and changes

Changes or cancellations are easiest before work begins. Once materials have been ordered, design work has started, or production has begun, changes may affect price, timeline, or refund eligibility.

Returns and refunds

Because many orders are personalized or made for a specific customer, custom items are generally not returnable unless there is a clear issue with the order. If something arrives damaged or incorrect, contact us promptly so we can review it with you.

Website information

Information on this site is provided for general business and ordering purposes. We may update products, availability, events, pricing guidance, policies, or site content at any time.

Questions? Email us